metacog, inc.
Online Privacy Statement

Your privacy is important to metacog, Inc. (“metacog”), which operates the metacog™ Service, including the web sites http://www.metacog.com and http://developer.metacog.com, and the API, software tools and other software applications that can be accessed from our website (collectively, the “Service”). This Privacy Statement has been written to describe certain conditions under which the Service is being made available to you. The Privacy Statement discusses, among other things, how data obtained during your visit to this web site and use of the Service may be collected and used. We strongly recommend that you read the Privacy Statement carefully. By using the Service, you agree to be bound by the terms of this Privacy Statement. If you do not accept the terms of the Privacy Statement, you are directed to discontinue accessing or otherwise using the Service or any materials obtained therefrom.

The process of maintaining the Service is an evolving one, and metacog may decide at some point in the future, without advance notice, to modify the terms of this Privacy Statement. Your use of the Service or materials obtained therefrom indicates your assent to the Privacy Statement at the time of such use. The effective Privacy Statement will be posted on the Service site, and you should check upon every visit for any changes.

Sites Covered by this Privacy Statement

This Privacy Statement applies to all web sites, domains, information portals, and registries maintained by metacog.

Children’s Privacy

The metacog Service is committed to protecting the privacy needs of children, and we encourage parents and guardians to take an active role in their children’s online activities and interests. The Service does not intentionally collect information from children under the age of 13. The Service does not target its web site to children. By using the Service you affirm that you are at least 13 years of age.

Links to Third Party Web Sites

The metacog web site may provide links to third-party web sites for the convenience of our users. If you access those links, you will leave metacog’s web site. Because metacog does not control these third-party web sites, its Service cannot represent that their policies and practices will be consistent with this Privacy Statement. For example, other web sites may collect or use personal information about you in a manner different from that described in this document. Therefore, you should use other web sites with caution, and you do so at your own risk. We encourage you to review the privacy policy of any web site before submitting personal information.

TYPES OF INFORMATION WE COLLECT

Non-Personal Information

Non-personal information is data about usage and service operation that is not directly associated with a specific personal identity. The metacog Service may collect and analyze non-personal information to evaluate how customers use the Service.

Aggregate Information

The metacog Service may gather aggregate information, which refers to information your computer automatically provides to us and that cannot be tied back to you as a specific individual. Examples include referral data (the web sites visited just before and just after our site), the pages viewed, time spent at our web site, and Internet Protocol (IP) addresses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. For example, when you request a page from one of our sites, our servers log your IP address to create aggregate reports on user demographics and traffic patterns and for purposes of system administration.

Log Files

Every time you request or download a file from the Service, metacog may store data about these events and your IP address in a log file. The metacog Service may use this information to analyze trends, administer the Service site, track users’ movements, and gather broad demographic information for aggregate use or for other business purposes.

Cookies

Our site may use a feature of your browser to set a “cookie” on your computer. Cookies are small packets of information that a web site’s computer stores on your computer. The metacog web site can then read the cookies whenever you visit our site. We may use cookies in a number of ways, such as to save your password so you do not have to re-enter it each time you visit our site, to deliver content specific to your interests and to track your use of the Service. Most browser software can be set up to deal with cookies. You may modify your browser preference to provide you with choices relating to cookies. You have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. If you choose to reject cookies, certain functions and conveniences of our web site may not work properly, and you may be unable to use those of metacog’s services that require registration in order to participate, or you will have to re-register each time you visit our site. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. We do not link non-personal information from cookies to personally identifiable information without your permission.

Personal Information

Personal information is information that is associated with your name or personal identity. The metacog Service uses personal information to better understand your needs and interests and to provide you with better computing experience. On some of metacog’s web pages, you may be able to request information, subscribe to mailing lists, participate in online discussions or provide feedback. The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, user IDs, passwords, and billing information.

HOW WE USE YOUR INFORMATION

The metacog Service may use non-personal data that is aggregated for reporting about web site usability, performance, and effectiveness. It may be used to improve the experience and usability of the Service.

Often, metacog capabilities will use anonymized personal data that it is provided to it by its licensees who link their products or services to the Services in order to measure learning efficacy and behavior. The metacog licensees are not permitted to provide “PII” (personally identifiable information) for any of their licensees, customers, or users of their products or services, including any students who use their online learning services, and such licensees are required to indemnify metacog if they do provide such information.

The metacog Service may use personal information that it receives from customers in connection with their enrollment in and use of the Services to provide ancillary support to the activities of its clients and their collaboration on various projects. When accessing the Service, your personal user information may be tracked by metacog in order to support collaboration, ensure authorized access, and enable communication between users.

Credit card information may be collected to facilitate purchases through our site. Such information will not be kept longer than necessary for providing the services requested. Credit card numbers are used only for processing payment and are not used for other purposes. Payment processing services may be provided by a third-party payment service, and a management company external to metacog may provide support for these financial activities. The metacog Service may share your personal information with its partners to facilitate these transactions.

Information Sharing

The metacog Service does not sell, rent, or lease any individual’s personal information or lists of e-mail addresses to anyone for marketing purposes, and we take commercially reasonable steps to maintain the security of this information. However, metacog reserves the right to supply any such information to any organization into which metacog may merge in the future, or to which it may make any transfer in order to enable a third party to continue part or all of its business activities. We also reserve the right to release personal information to protect our systems or business, when we reasonably believe you to be in violation of our policies or terms of use, or if we reasonably believe you to have initiated or participated in any illegal activity. In addition, please be aware that in certain circumstances, metacog may be obligated to release your personal information pursuant to judicial or other government subpoenas, warrants, or other orders.

The metacog client database may retain information about your name, e-mail address, company affiliation, and such other personal address and identifying data as you choose to supply. Your name, e-mail address, content and other information you may supply also may be may be permanently archived.

Given the international scope of metacog’s clients, personal information may be visible to persons outside your country of residence, including to persons in countries that your own country’s privacy laws and regulations deem deficient in ensuring an adequate level of protection for such information. If you are unsure whether this privacy statement is in conflict with applicable local rules, you should not submit your information. If you are located within the European Union, you should note that your information will be transferred to the United States, which is deemed by the European Union to have inadequate data protection. Nevertheless, in accordance with local laws implementing European Union Directive 95/46/EC (“EU Privacy Directive”) on the protection of individuals with regard to the processing of personal data and on the free movement of such data, individuals located in countries outside of the United States of America who submit personal information do thereby consent to the general use of such information as provided in this Privacy Statement and to its transfer to and/or storage in the United States of America.

If you do not want your personal information collected and used by metacog, please do not use the Service.

Access to and Accuracy of User Information

The metacog Service is committed to keeping the personal information of our users accurate. Any information you submit to us can be verified and changed. In order to do this, please e-mail us a request at [INSERT WEB ADDRESS]. We may provide users with online access to their own personal profiles, enabling them to update or delete information at any time. To protect our users’ privacy and security, we also may take reasonable steps to verify identity, such as a user ID and password, before granting access to modify personal profile data. Certain areas of the Service may limit access to specific individuals through the use of passwords or other personal identifiers; a password prompt is your indication that a restricted resource is being accessed.

Security

In addition, metacog makes every effort to protect personal information by users of the Service, including using firewalls and other security measures on its servers. No server, however, is 100% secure, and you should take this into account when submitting personal or confidential information about yourself on any web site, including this one. The metacog Service assumes no liability for the interception, alteration, or misuse of the information you provide. You alone are responsible for maintaining the secrecy of your personal information.

Opting Out

From time to time metacog may e-mail you electronic newsletters, announcements, surveys or other information. If you prefer not to receive any or all of these communications, you may opt out by following the directions provided within the electronic newsletters and announcements.

Contacting Us

Questions about this Privacy Statement can be directed to support@metacog.com